If you need a quantity of any particular item or you need a price proposal on a list of items, please use the Request for Proposal form. The form is available by clicking on Customer Service (top bar) or by clicking here. Fill in the form, submit it and a customer service representative will contact you within a day or two.

When you first place an order (using our online shopping cart) we ask you for your email address + password. Your email address is your Account Name. Your Account Name is linked to a given price level (which could change depending on the dollar amount you spend for equipment).

When you return to shop on this site you should LOG IN first! Click on the login button on the left side bar, enter your Account Name (email address) and your password. By following this procedure you are getting the lowest prices (very straight forward: the more you buy, the less you pay!)

Well, the password is required to prevent anyone else to shop using your Account Name. Please select any sequence of numbers and/or letters that you will not forget. The password can be changed at any time: just send us a note to this email address.

Your Account Name is the same as your email address! But you have to set up the account. To set up an account you don't need to place an order. Click on New Customer (top bar) complete the form and submit. Your Account Name will be set up immediately.

Absolutely YES! The data transmission is encrypted and, rest assured, that we will never ask you for information we don't need, and we will never release the information you provide to any third parties.

A few customer claimed that the product information in our database is not satisfactory! Well, we found out that they missed to click on the link that shows the product picture and long description. Please call us toll free at (877) 480-2400 and ask us for more product information or technical information on how to find the answers on our site.

The perfect web site has not been built yet! We apologize for possible mistakes and are very grateful for any suggestion you could make that would help us improve our site.